Tourism

Tourism

Qualification

Level 1/2 Vocational Award

Examination Board

WJEC

Why choose Level 1/2 Tourism?

WJEC Level 1/2 Vocational Award in Tourism offers a learning experience that focuses learning for 14-16 year olds through applied learning, i.e. acquiring and applying knowledge, skills and understanding through purposeful tasks set in sector or subject contexts that have many of the characteristics of real work.

What will I study?

The WJEC Level 1/2 Tourism qualification will develop knowledge, understanding and skills of customer service and quality customer experiences. Learners will research different types of tourism destination and identify key features and appeal. Learners will acquire the knowledge and understanding in order to be able to review the business of tourism, its importance in the UK and the issues faced by tourism organisations.
What skills will I develop?
During this course you will develop skills such as:

• skills required for independent learning and development;
• a range of generic and transferable skills;
• the ability to solve problems;
• the skills of project based research, development and presentation;
• the fundamental ability to work alongside other professionals, in a professional environment;
• the ability to apply learning in vocational contexts.

By studying Level 1/2 Tourism you will know and understand:

• customer service standards of tourism organisations
• how tourism organisations meet the expectations of customers
• how to investigate the quality of customer
• experience in tourism organisations
• tourism organisations’ objectives
• the business environment in which tourism organisations operate
• how to review options for solutions to issues
• the appeal of destination features to tourists
• factors affecting appeal of destinations
• the role of organisations in tourism development
• how to recommend how destinations increase appeal to different types of tourists

 

How will I be assessed?

Unit 1: Customer Experience – Non-exam assessment
Unit 2: The Business of Tourism – 1 hour 15 minute exam
Unit 3: Developing UK Tourist Destination – Non-exam assessment

For further information, please contact Miss Schwartz.